Remote Field Applications Specialist – Chrom/TFF

Sartorius North America; Boston (MA); À distance; USD 90 000 - 117 000; Plein temps

Avantages offerts par ce poste

Mentoring

Flexible schedules

Résumé du poste

Sartorius North America is seeking a Field Applications Specialist for Chrom/TFF, supporting downstream processing technologies in the Northeast. You will translate process requirements into product and workflow recommendations, conduct trials, train customers, and troubleshoot to ensure successful implementations.

The role is remote with customer-facing responsibilities and requires extensive travel to MA/NY/CT regions, collaborating across Sales, Product Management, and Quality to optimize

Qualifications

• Bachelor's degree in Life Sciences, Biotechnology, Engineering, or related field.
• Master's degree preferred.
• 3+ years in application support, technical support, field applications, or other customer-facing roles within downstream process development.
• Experience in biologics manufacturing; exposure to cell and gene therapy applications is an advantage.
• Ability to travel more than 50% to support customer-facing activities.

Responsabilités

• Translate process requirements into product and workflow recommendations for downstream systems.
• Design, coordinate, and document customer evaluation plans and outcomes to drive implementation.
• Troubleshoot inquiries and coordinate corrective actions to protect productivity.
• Provide technical insights and solution recommendations during opportunity development.
• Capture feedback and competitive intelligence to support portfolio enhancements.
• Train and develop other Field Applications Specialists and Sales staff.
• Support Quality investigations and monthly territory reports and updates to management.

Connaissances

Field applications

Downstream processing

Customer facing

Troubleshooting

Technical communication

Formation

Bachelor's degree in Life Sciences

Master's degree

Outils

Salesforce

Tableau

MS Office

Description du poste

Sartorius North America is seeking a Field Applications Specialist for Chrom/TFF, supporting downstream processing technologies in the Northeast. You will translate process requirements into product and workflow recommendations, conduct trials, train customers, and troubleshoot to ensure successful implementations.

The role is remote with customer-facing responsibilities and requires extensive travel to MA/NY/CT regions, collaborating across Sales, Product Management, and Quality to optimize