Remote Field Applications Specialist - Bioprocess Downstream (Chrom/TFF)

Sartorius Stedim North America, Inc.; United States; Remote; USD 90,000 - 117,000; Full time

Benefits offered by this job

Mentoring programs

Leadership programs

Internal seminars

Paid vacation

Flexible schedules

Job summary

Sartorius is seeking a Field Applications Specialist (Chrom/TFF) to support downstream processing technologies across the Mid-Atlantic/Southeast region. This remote role partners with customers and internal teams to deliver application expertise, troubleshooting, and workflow optimization for chromatography and TFF systems.

The ideal candidate will reside near a major airport in NJ, PA, MD, or NC and travel >50% to support customers.

Qualifications

• Bachelor's degree in Life Sciences, Biotechnology, Engineering, or related field or equivalent experience.
• Master's degree preferred.
• 3+ years in application support, field applications, or related customer-facing roles.

Responsibilities

• Translate process requirements into product/workflow recommendations for downstream systems.
• Design, coordinate and document evaluation plans and customer onboarding.
• Troubleshoot technical inquiries and coordinate corrective actions.
• Contribute technical insights during opportunity development and post-sale support.
• Capture feedback and competitive intelligence to inform portfolio enhancements.
• Contribute to training of other specialists and sales staff.
• Train customers on new technologies and support start-up activities.
• Support quality investigations through technical analysis.
• Provide monthly territory activity reports to management.

Skills

Application support

Field experience

Customer-facing

Troubleshooting

Presentations

MS Office

Salesforce

Travel readiness

Team collaboration

Education

Bachelor's in Life Sciences/Engineering

Master's preferred

Tools

Salesforce

Tableau

System control software

Job description

Sartorius is seeking a Field Applications Specialist (Chrom/TFF) to support downstream processing technologies across the Mid-Atlantic/Southeast region. This remote role partners with customers and internal teams to deliver application expertise, troubleshooting, and workflow optimization for chromatography and TFF systems.

The ideal candidate will reside near a major airport in NJ, PA, MD, or NC and travel >50% to support customers.