Remote Field Access Manager - Patient Access & Payer

Merck; Denver (CO); Remote; USD 117,000 - 184,000; Full time

Job summary

Merck & Co., Inc. in the United States is seeking a Field Access Manager to serve as the subject-matter expert on access issues for healthcare professionals and organizations.

You will work across patient support, market access, and field sales to support timely patient access to therapy and provide education on access processes and payer coverage. This remote/field-based role requires collaboration with multiple teams, analysis of access trends, and coordination with hub vendors to resolve

Qualifications

• Bachelor’s Degree required.
• 7+ years in patient support, pharmaceutical/healthcare sales or operations, or reimbursement support.
• Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and related access processes.
• Hub and patient support activities understanding.
• Experience with Medicare, Medicaid, and commercial plans.

Responsibilities

• Provide information/education to HCP accounts on patient access (benefit verification, prior authorization, appeals, patient support programs).
• Analyze access trends.
• Collaborate cross-functionally to address barriers to patient access and satisfaction.
• Build collaborative relationships with internal stakeholders to support patient access to therapy.
• Monitor payer trends to address access barriers.
• Provide access information to HCP offices.
• Escalate and coordinate access issues with third parties including hub vendor.
• Educate HCP offices on the product hub program.
• Demonstrate knowledge of access resources and payer processes/policies.
• Attend National and Regional Meetings.

Skills

Market Access

Healthcare Reimbursement

HIPAA Regulations

Patient Support

Cross-Functional

Payer Coverage

HCP Education

Communication Skills

Remote Collaboration

Education

Bachelor’s Degree

Job description

Merck & Co., Inc. in the United States is seeking a Field Access Manager to serve as the subject-matter expert on access issues for healthcare professionals and organizations.

You will work across patient support, market access, and field sales to support timely patient access to therapy and provide education on access processes and payer coverage. This remote/field-based role requires collaboration with multiple teams, analysis of access trends, and coordination with hub vendors to resolve