Remote Field Access & Reimbursement Manager

Merck; Carson City (NV); Remote; USD 110,000 - 160,000; Full time

Job summary

Merck is seeking a Field Access Manager (FAM) to serve as the subject-matter expert on access issues for healthcare professionals and organizations. The role is remote/field-based, with 20-25% travel, supporting cross-functional teams to facilitate patient access to therapy across assigned geographies in the United States.

The FAM will educate providers on access processes, payer coverage, and patient assistance programs, coordinating with hub vendors and field sales to address barriers to

Qualifications

• Bachelor’s Degree is required.
• 7+ years of experience in patient support, pharmaceutical/healthcare sales or operations, or reimbursement support.
• Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and related access processes including benefit verification, prior authorization, and appeal processes.
• Expertise in pharmaceutical compliance and HIPAA regulations regarding patient confidentiality.
• Exhibit competent understanding of hub and patient support activities.
• Proven ability to manage multiple priorities in a remote environment with 20-25% travel; Must reside.

Responsibilities

• Provide information and education to HCP accounts on patient access, including benefit verification and prior authorization processes, in live and virtual formats.
• Analyze access trends.
• Partner cross-functionally to identify and address barriers to patient access and improve patient satisfaction.
• Build collaborative relationships with internal stakeholders to support seamless patient access to therapy and monitor payer trends.
• Provide access information to HCP offices.
• Provide education to field teams on access policies and hub programs.
• Escalate and coordinate on access issues with third parties including hub vendor.
• Provide information on how products are covered under different benefit designs (Commercial, Medicare, Medicaid).
• Educate HCP offices on hub programs including patient support offerings and financial assistance.
• Attend National and Regional Meetings.

Education

Bachelor’s Degree

Job description

Merck is seeking a Field Access Manager (FAM) to serve as the subject-matter expert on access issues for healthcare professionals and organizations. The role is remote/field-based, with 20-25% travel, supporting cross-functional teams to facilitate patient access to therapy across assigned geographies in the United States.

The FAM will educate providers on access processes, payer coverage, and patient assistance programs, coordinating with hub vendors and field sales to address barriers to