Remote FHA Claims Specialist – Loss Mitigation

Carrington; Atlanta (GA); Remote; USD 32,000 - 36,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Community foundation

Job summary

Carrington Mortgage Services is seeking a Loss Mitigation FHA Claims Specialist to prepare, file, and follow up on HUD claims from home. This role works remotely from home and adheres to CMS guidelines and investor rules.

Responsibilities include filing HUD claims, reconciling loan amounts, posting claim proceeds within 24 hours, and maintaining HUD audit files. The position prefers at least 1–2 years in mortgage servicing and FHA claims experience, with strong communication and detail

Qualifications

• Must have detailed knowledge of mortgage servicing and FHA claims processes.
• Excellent written and verbal communication skills; able to interact with internal teams and external partners.
• Ability to manage multiple claims and prioritize tasks to meet deadlines.

Responsibilities

• Prepare and file HUD claims in line with investor guidelines.
• Follow up on outstanding claim proceeds on a semi-daily basis.
• Perform loan level reconciliations between claimed, paid, and outstanding amounts.
• Provide posting instructions for claim proceeds within 24 hours of receipt.
• Document all servicing actions, delays, and notes in system.

Skills

Attention to detail

Time management

Communication

Teamwork

Problem solving

Education

High School Diploma

Some college preferred

Tools

Mortgage servicing software

CMS guidelines

Job description

Carrington Mortgage Services is seeking a Loss Mitigation FHA Claims Specialist to prepare, file, and follow up on HUD claims from home. This role works remotely from home and adheres to CMS guidelines and investor rules.

Responsibilities include filing HUD claims, reconciling loan amounts, posting claim proceeds within 24 hours, and maintaining HUD audit files. The position prefers at least 1–2 years in mortgage servicing and FHA claims experience, with strong communication and detail