Remote Federal Reporting & Analytics Analyst

Maximus; Juneau (AK); Remote; USD 45,000 - 69,000; Full time

Job summary

Maximus is seeking a remote Analyst to support a federal program within a consolidated contact center environment. You will build reports and dashboards, deliver daily client reports, and conduct ad hoc analyses of trends and data to provide actionable insights to operational leaders.

The role is fully remote and contingent on contract award. A federal background check is required, and equipment will be provided to meet the remote work requirements.

Qualifications

• Bachelor's degree in a relevant field and 3+ years of experience.
• U.S. Citizenship and ability to pass a security clearance.
• 2+ years of data analytics within a call center environment.
• Experience with Microsoft Power Platform preferred.
• Experience with MicroStrategy preferred.
• Ability to quickly learn and adapt to new technologies.
• Strong attention to detail.
• Strong critical thinking and problem-solving skills.

Responsibilities

• Responsible for database administration, data consolidation, data analysis and management reporting.
• Design database reports based on requester requirements to support key business strategies.
• Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
• Monitor user activity, usage, and reporting tools; ensure security of components.
• Create user guides and train on use of database reports as necessary.

Skills

Data analytics

Critical thinking

Attention to detail

Problem solving

Adapt quickly

Education

Bachelor's degree

Tools

Power BI

Power Apps

Power Automate

Microsoft Excel

MicroStrategy

Job description

Maximus is seeking a remote Analyst to support a federal program within a consolidated contact center environment. You will build reports and dashboards, deliver daily client reports, and conduct ad hoc analyses of trends and data to provide actionable insights to operational leaders.

The role is fully remote and contingent on contract award. A federal background check is required, and equipment will be provided to meet the remote work requirements.