Remote Federal Fleet CSR & Rentals Support

Goldbelt; United States; Hybrid; USD 24,507 - 35,776; Full time

Job summary

Goldbelt is seeking a Customer Service Representative I to support the GSA Office of Fleet Management. This role involves responding to inquiries, providing information on products and services, and assisting Federal customers.

The pay range for this position is $17.79 to $25.97 per hour, requiring at least a high school diploma and customer service experience. Candidates should be proficient with Microsoft Office and have strong communication skills.

Qualifications

• Proficient in using Microsoft Office Suite and Google Suite tools.
• 1–2 years of customer service or call center experience is required.
• Strong interpersonal communication skills and ability to multitask.

Responsibilities

• Respond to customer inquiries via telephone and email.
• Provide vehicle leasing and rental information to customers.
• Resolve complex customer issues and complaints.

Skills

Microsoft Office Suite

Customer service skills

Interpersonal communication

Multitasking

Knowledge of motor vehicles and rental equipment

Education

High school diploma

Tools

Excel

Google Suite

Job description

Goldbelt is seeking a Customer Service Representative I to support the GSA Office of Fleet Management. This role involves responding to inquiries, providing information on products and services, and assisting Federal customers.

The pay range for this position is $17.79 to $25.97 per hour, requiring at least a high school diploma and customer service experience. Candidates should be proficient with Microsoft Office and have strong communication skills.