Remote Fleet & Rentals Customer Specialist

Goldbelt, Inc.; Chicago (IL); Hybrid; USD 26,491 - 39,743; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with company matching

Paid time off

Professional development opportunities

Job summary

A government support services company is seeking a Customer Service Representative II to support fleet management operations. Responsibilities include handling customer inquiries, providing vehicle leasing information, and resolving complex issues. Candidates should have strong analytical skills, experience in customer service, and familiarity with vehicles and equipment. The position offers a pay range of $19.23 to $28.85 per hour, along with a comprehensive benefits package including health insurance and a 401(k) plan.

Qualifications

• 3-5 years of experience in customer service, logistics, or call center.
• Experience using federal vendor verification systems preferred.
• Familiarity with rental cars and fleet management preferred.

Responsibilities

• Respond to customer inquiries via multiple communication channels.
• Provide vehicle leasing and rental information.
• Assist with customer requests related to available vehicles.

Skills

Proficient in Microsoft Office Suite

Strong analytical skills

Problem-solving skills

Ability to manage multiple tasks

Education

Associate’s degree or equivalent experience

Tools

Windows operating system

Google Suite tools

Job description

A government support services company is seeking a Customer Service Representative II to support fleet management operations. Responsibilities include handling customer inquiries, providing vehicle leasing information, and resolving complex issues. Candidates should have strong analytical skills, experience in customer service, and familiarity with vehicles and equipment. The position offers a pay range of $19.23 to $28.85 per hour, along with a comprehensive benefits package including health insurance and a 401(k) plan.