Remote Federal Data & Reporting Analyst

Maximus; Columbus (OH); Remoto; USD 45.000 - 69.000; Tempo integral

Resumo da vaga

Maximus is seeking a remote Analyst to support a federal program within a consolidated contact center environment. You will build reports and dashboards to provide actionable insights to operational leaders, and deliver daily reports directly to the client.

The role focuses on data consolidation, ad hoc analyses, and creating robust reporting solutions. U.S. citizenship and the ability to pass a federal background check are required.

Qualificações

• Bachelor's degree in relevant field and 3+ years of professional experience or equivalent.
• U.S. Citizenship and ability to pass a security clearance.
• 2+ years of data analytics within a call center environment.
• Experience with Microsoft Power Platform preferred.
• Experience with MicroStrategy preferred.
• Ability to quickly learn and adapt to new technologies.
• Strong attention to detail.
• Strong critical thinking and problem-solving skills.

Responsabilidades

• Responsible for database administration, data consolidation, data analysis and management reporting.
• Design database reports based on the requestor’s requirements in support of key business strategies.
• Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
• Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
• Create user guides and train on use of database reports, as necessary.

Conhecimentos

Analytical thinking

Attention to detail

Communication

Security clearance readiness

Formação

Bachelor's degree in relevant field

Ferramentas

Power BI

Power Apps

Power Automate

Microsoft Excel

MicroStrategy

Amazon Connect

Descrição da vaga

Maximus is seeking a remote Analyst to support a federal program within a consolidated contact center environment. You will build reports and dashboards to provide actionable insights to operational leaders, and deliver daily reports directly to the client.

The role focuses on data consolidation, ad hoc analyses, and creating robust reporting solutions. U.S. citizenship and the ability to pass a federal background check are required.