Remote Data & Reporting Analyst (Federal Program)

Maximus

Pierre (SD)

Remote

USD 45,000 - 69,000

Full time

5 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Maximus is seeking a remote Analyst to support a federal program in a consolidated contact center environment. You will build reports and dashboards to provide actionable insights to operational leaders, deliver daily client reports, and perform ad hoc analyses of trends and data.

This is a fully remote role with eligibility contingent upon contract award and the ability to pass a federal background check. Equipment will be provided to meet home office requirements and security expectations.

Qualifications

Bachelor's degree in relevant field and 3+ years of professional experience are required.
U.S. Citizenship and ability to pass a security clearance.
2+ years of data analytics experience in a call center environment.
Experience with Microsoft Power Platform is preferred.
Experience with MicroStrategy is preferred.
Ability to learn and adapt quickly to new technologies.
Strong attention to detail.
Strong critical thinking and problem-solving skills.

Responsibilities

Responsible for database administration, data consolidation, data analysis and management reporting.
Design database reports based on the requestor’s requirements in support of key business strategies.
Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
Create user guides and train on use of database reports, as necessary.