Remote Data & Reporting Analyst for Federal Programs

Maximus; Santa Fe (NM); Remote; USD 45,000 - 69,000; Full time

Job summary

Maximus is seeking a remote Analyst to support a federal program in a consolidated contact center environment. The role focuses on building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports to the client, and performing ad hoc trend analyses. This fully remote position requires U.S.

citizenship and the ability to pass a security clearance. The candidate will work in a fast-paced environment with Microsoft Power Platform, Power BI, and

Qualifications

• Bachelor's degree in a relevant field and 3+ years of professional experience required.
• U.S. citizenship and the ability to pass a security clearance.
• 2+ years of data analytics experience within a call center environment.
• Experience with Microsoft Power Platform and Power BI preferred.
• Ability to quickly learn and adapt to new technologies.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Responsible for database administration, data consolidation, data analysis and management reporting.
• Design database reports based on requestor requirements to support business strategies.
• Perform queries, data extraction, manipulation and analysis to provide reporting solutions.
• Monitor customer usage, upgrades, and reporting tools; ensure security of components.
• Create user guides and train on use of database reports as necessary.

Skills

Data analytics

Reporting

Dashboard design

Querying data

Attention to detail

Critical thinking

Education

Bachelor's degree in relevant field

Tools

SKPI / MicroStrategy

Amazon Connect

Microsoft Excel

Power BI

Power Apps

Power Automate

Job description

Maximus is seeking a remote Analyst to support a federal program in a consolidated contact center environment. The role focuses on building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports to the client, and performing ad hoc trend analyses. This fully remote position requires U.S.

citizenship and the ability to pass a security clearance. The candidate will work in a fast-paced environment with Microsoft Power Platform, Power BI, and