Remote Facility Maintenance Account Lead

Allied National Services; Chesapeake (VA); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Flexible remote working environment

Professional development opportunities

Job summary

Allied National Services is looking for a Facility Maintenance Customer Service Account Manager to join their fully remote team. In this role, you'll be the primary contact for clients, ensuring their facility maintenance needs are handled efficiently.

The ideal candidate should possess experience in facility maintenance, excellent communication skills, and a dedication to top-notch customer service. As part of a supportive team culture, you'll also have opportunities for growth and professional development within the company.

Qualifications

• Experience in facility maintenance operations, including HVAC, electrical, plumbing, and general repairs.
• Proven customer service or account management experience in the facility maintenance industry.
• Exemplary communication, organizational, and problem-solving skills.

Responsibilities

• Cultivate strong relationships with clients and respond to inquiries.
• Coordinate maintenance services efficiently.
• Monitor service performance and suggest improvements.

Skills

Facility Maintenance Experience

Customer Service

Organizational Skills

Problem-solving

Communication Skills

Attention to Detail

Tools

Maintenance Management Software

CRM Tools

Job description

Allied National Services is looking for a Facility Maintenance Customer Service Account Manager to join their fully remote team. In this role, you'll be the primary contact for clients, ensuring their facility maintenance needs are handled efficiently.

The ideal candidate should possess experience in facility maintenance, excellent communication skills, and a dedication to top-notch customer service. As part of a supportive team culture, you'll also have opportunities for growth and professional development within the company.