Remote Facility Maintenance Client Success Manager

Allied National Services; Philadelphia (Philadelphia County); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Flexible, remote working environment

Opportunities for growth and career advancement

Professional development and training

Job summary

Allied National Services is looking for a Facility Maintenance Customer Service Account Manager to join our remote team. The role requires experience in facility maintenance and a passion for delivering exceptional customer service. You will be the primary contact for clients, addressing their facility maintenance needs efficiently.

This position offers a competitive salary, benefits, and opportunities for career growth in a supportive team culture. Apply now if you are dedicated and ready to make a difference!

Qualifications

• Experience in facility maintenance operations, including HVAC, electrical, plumbing, and general repairs.
• Strong customer service skills or previous account management experience.
• Ability to work independently in a remote environment.

Responsibilities

• Cultivate strong relationships with clients to ensure satisfaction.
• Respond promptly to client inquiries and service requests.
• Coordinate various maintenance services and ensure timely execution.
• Troubleshoot and resolve customer issues with empathy.
• Maintain accurate records of service requests and communications.

Skills

Facility Maintenance Experience

Customer Service Experience

Written and Verbal Communication

Organizational Skills

Remote Work Independence

Problem-Solving Skills

Maintenance Management Software

Job description

Allied National Services is looking for a Facility Maintenance Customer Service Account Manager to join our remote team. The role requires experience in facility maintenance and a passion for delivering exceptional customer service. You will be the primary contact for clients, addressing their facility maintenance needs efficiently.

This position offers a competitive salary, benefits, and opportunities for career growth in a supportive team culture. Apply now if you are dedicated and ready to make a difference!