National Accounts Operations Leader — Facilities Management

Pleasant Valley Corporation; Medina (OH); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Exceptional culture and work environment

Competitive earnings

Comprehensive benefits

Personal recognition

Individual development opportunities

Clear path for career advancement

Job summary

A leading commercial construction firm is searching for a National Accounts Operations Manager to lead a dedicated operations team focused on resolving facility maintenance issues for key clients across multiple states. The ideal candidate will have a strong background in commercial facilities management, with at least 5 years of relevant experience and a PMP certification. This role offers a chance to craft effective strategies for service delivery while fostering strong customer relationships, supported by a competitive salary and comprehensive benefits package.

Qualifications

• 5-7 years of related experience in operations management.
• Minimum 5 years in commercial facilities/property management.
• PMP certification required; Six Sigma preferred.

Responsibilities

• Lead an operations team for assigned accounts.
• Manage revenues between $1M - $15M.
• Oversee account communications and work orders.
• Authorize subcontractor bids up to $100,000.
• Supervise and train team members.

Skills

CRM software proficiency

Customer service leadership

Problem-solving skills

Strong communication skills

Project management

Education

Bachelor's degree in Business Administration

7-9 years of experience without a degree

Tools

CRM software

Job description

A leading commercial construction firm is searching for a National Accounts Operations Manager to lead a dedicated operations team focused on resolving facility maintenance issues for key clients across multiple states. The ideal candidate will have a strong background in commercial facilities management, with at least 5 years of relevant experience and a PMP certification. This role offers a chance to craft effective strategies for service delivery while fostering strong customer relationships, supported by a competitive salary and comprehensive benefits package.