Facilities Service & Accounts Coordinator

Allied National Services; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Allied National Services is seeking an Account Coordinator to join our Service Department. This on-site, full-time role supports the Account Management team by coordinating facility maintenance services for our clients.

You will schedule, track, and manage work orders, liaise with customers and service providers, and ensure timely, accurate service delivery. The ideal candidate is highly organized with strong communication skills and a proven ability to multitask in a fast-paced environment.

Qualifications

• Excellent written and verbal communication skills.
• Highly organized with strong follow-through and attention to detail.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Resourceful, assertive, and capable of resolving issues.
• Ability to work effectively with clients, vendors, and internal teams.

Responsibilities

• Coordinate, schedule, and dispatch facility maintenance service calls nationwide.
• Communicate with clients, technicians, and service providers by phone and email.
• Track and manage work orders from initial request through completion.
• Prioritize service requests based on urgency, deadlines, and client requirements.
• Follow up with service providers to ensure work is completed on time and meets expectations.
• Provide clients with service updates and assist with resolving issues or escalations.
• Source and onboard new service providers when additional coverage is needed.
• Review vendor quotes, invoices, and required service documentation.
• Maintain accurate client, vendor, and work order records.
• Support Account Managers with day-to-day account and service needs.

Skills

Customer service

Communication

Organization

Multitasking

Problem solving

Vendor coordination

Outlook

Word

Excel

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Allied National Services is seeking an Account Coordinator to join our Service Department. This on-site, full-time role supports the Account Management team by coordinating facility maintenance services for our clients.

You will schedule, track, and manage work orders, liaise with customers and service providers, and ensure timely, accurate service delivery. The ideal candidate is highly organized with strong communication skills and a proven ability to multitask in a fast-paced environment.