Remote Executive Director, Digital Growth & Membership

CVS Health; New Hampshire; Hybrid; USD 175,000 - 335,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Executive Director for Digital Product focusing on Membership, Engagement & Retention. You will lead strategy and execution across growth, acquisition, and retention programs in healthcare delivery.

You will helm a multidisciplinary team spanning product, engineering, data, Salesforce, and Epic integrations to drive patient conversion, engagement, and lifetime value. Domestic travel is minimal; remote nationwide in the U.S.

Qualifications

• Bachelor's degree required; graduate degree preferred.
• 10-15+ years of progressive healthcare leadership in operations and product management.
• Proven track record partnering with care networks to improve patient growth and engagement.

Responsibilities

• Define end-to-end digital experiences from first-touch acquisition through ongoing care engagement.
• Lead cross-functional teams to translate growth strategies into scalable roadmaps.
• Ensure seamless integration between Salesforce, Epic EHR, CRM systems and external platforms.
• Partner with executives to drive patient acquisition, engagement, and retention metrics.

Skills

Executive Presence

Healthcare & Engagement Tech Expertise

Growth & Retention Domain Knowledge

Product & Technical Leadership

Problem-Solving & Accountability

Hands-on Leader

People Leadership

Education

Bachelor's degree

Graduate degree or clinical background preferred

Tools

Salesforce

Epic EHR

CXone

Five9

Job description

CVS Health is seeking an Executive Director for Digital Product focusing on Membership, Engagement & Retention. You will lead strategy and execution across growth, acquisition, and retention programs in healthcare delivery.

You will helm a multidisciplinary team spanning product, engineering, data, Salesforce, and Epic integrations to drive patient conversion, engagement, and lifetime value. Domestic travel is minimal; remote nationwide in the U.S.