Remote Executive Assistant & Student Success Coordinator

Job Duck LLC; United States; Remote; USD 12,000 - 13,000; Full time

Job summary

Job Duck LLC is seeking an experienced Executive Assistant and Student Success Coordinator to support administrative operations and student success for a growing educational organization. This is a remote role serving US-based employers, with emphasis on organization, communication, and student-facing support.

You will coordinate schedules, manage student records, onboarding, and ongoing communications in English and Spanish, while maintaining confidentiality and professionalism across programs.

Qualifications

• Experience as an Executive/Administrative Assistant or Student Success Coordinator.
• Fluent in English and Spanish.
• Strong organizational and multitasking skills.
• Experience supporting students or educational programs preferred.

Responsibilities

• Provide administrative support for Wednesday evening SAT classes conducted through Zoom.
• Assist with scheduling and coordination of classes, assessments, mock exams, and program activities.
• Confirm students are fully prepared before their programs begin.
• Support student onboarding processes and ensure students receive necessary instructions and materials.
• Respond to routine student inquiries using approved procedures and communication templates.
• Organize and maintain student files, course materials, digital records, and administrative documentation.
• Coordinate administrative tasks and ensure follow-up on outstanding action items.
• Manage calendars, appointments, meetings, and program schedules.
• Maintain confidentiality and professionalism when handling student and organizational information.
• Collaborate closely with the leadership team to support daily operations and student success initiatives.
• Escalate complex matters to appropriate team members when necessary.
• Troubleshoot routine scheduling, access, and procedural issues.
• Prepare student progress updates and maintain accurate academic records.
• Follow up with students regarding missing assignments and outstanding requirements.
• Monitor homework completion, grades, attendance, and academic progress.
• Communicate with students in both English and Spanish through WhatsApp, text messages, email, and occasional phone calls.
• Monitor ongoing projects and ensure tasks progress to completion.
• Track important deadlines and provide timely reminders to students and team members.
• Maintain accurate CRM records, communication notes, task statuses, deadlines, and next steps.

Skills

Bilingual English/Spanish

Executive support

Calendar management

Customer service orientation

Time management

Attention to detail

Problem solving

Dependability

Organizational skills

Communication

Tools

Asana

Job description

Job Duck LLC is seeking an experienced Executive Assistant and Student Success Coordinator to support administrative operations and student success for a growing educational organization. This is a remote role serving US-based employers, with emphasis on organization, communication, and student-facing support.

You will coordinate schedules, manage student records, onboarding, and ongoing communications in English and Spanish, while maintaining confidentiality and professionalism across programs.