V101C Executive Assistant and Student Success Coordinator

Job Duck LLC; USA; Remote; USD 12.000 - 13.000; Vollzeit

Zusammenfassung

Job Duck LLC is seeking an experienced Executive Assistant and Student Success Coordinator to support administrative operations and student success for a growing educational organization. This is a remote role serving US-based employers, with emphasis on organization, communication, and student-facing support.

You will coordinate schedules, manage student records, onboarding, and ongoing communications in English and Spanish, while maintaining confidentiality and professionalism across programs.

Qualifikationen

• Experience as an Executive/Administrative Assistant or Student Success Coordinator.
• Fluent in English and Spanish.
• Strong organizational and multitasking skills.
• Experience supporting students or educational programs preferred.

Aufgaben

• Provide administrative support for Wednesday evening SAT classes conducted through Zoom.
• Assist with scheduling and coordination of classes, assessments, mock exams, and program activities.
• Confirm students are fully prepared before their programs begin.
• Support student onboarding processes and ensure students receive necessary instructions and materials.
• Respond to routine student inquiries using approved procedures and communication templates.
• Organize and maintain student files, course materials, digital records, and administrative documentation.
• Coordinate administrative tasks and ensure follow-up on outstanding action items.
• Manage calendars, appointments, meetings, and program schedules.
• Maintain confidentiality and professionalism when handling student and organizational information.
• Collaborate closely with the leadership team to support daily operations and student success initiatives.
• Escalate complex matters to appropriate team members when necessary.
• Troubleshoot routine scheduling, access, and procedural issues.
• Prepare student progress updates and maintain accurate academic records.
• Follow up with students regarding missing assignments and outstanding requirements.
• Monitor homework completion, grades, attendance, and academic progress.
• Communicate with students in both English and Spanish through WhatsApp, text messages, email, and occasional phone calls.
• Monitor ongoing projects and ensure tasks progress to completion.
• Track important deadlines and provide timely reminders to students and team members.
• Maintain accurate CRM records, communication notes, task statuses, deadlines, and next steps.

Kenntnisse

Bilingual English/Spanish

Executive support

Calendar management

Customer service orientation

Time management

Attention to detail

Problem solving

Dependability

Organizational skills

Communication

Tools

Asana

Jobbeschreibung

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description

We are seeking an experienced Executive Assistant and Student Success Coordinator to join Job Duck and provide essential administrative, operational, and student support for a growing educational organization. In this role, you will serve as a central point of coordination, ensuring schedules, communications, student records, and program activities run smoothly and efficiently. You will play a meaningful role in supporting students throughout their educational journey by helping them stay informed, organized, and engaged in their programs. The ideal candidate is highly organized, resourceful, detail-oriented, and comfortable balancing administrative responsibilities with student-facing support. Candidates with previous teaching, tutoring, academic support, or student services experience will thrive in this position.

Monthly Compensation Range: 1060 USD-1150 USD

Responsibilities

• Provide administrative support for Wednesday evening SAT classes conducted through Zoom.
• Assist with scheduling and coordination of classes, assessments, mock exams, and program activities.
• Confirm students are fully prepared before their programs begin.
• Support student onboarding processes and ensure students receive necessary instructions and materials.
• Respond to routine student inquiries using approved procedures and communication templates.
• Organize and maintain student files, course materials, digital records, and administrative documentation.
• Coordinate administrative tasks and ensure follow-up on outstanding action items.
• Manage calendars, appointments, meetings, and program schedules.
• Maintain confidentiality and professionalism when handling student and organizational information.
• Collaborate closely with the leadership team to support daily operations and student success initiatives.
• Escalate complex matters to appropriate team members when necessary.
• Troubleshoot routine scheduling, access, and procedural issues.
• Prepare student progress updates and maintain accurate academic records.
• Follow up with students regarding missing assignments and outstanding requirements.
• Monitor homework completion, grades, attendance, and academic progress.
• Communicate with students in both English and Spanish through WhatsApp, text messages, email, and occasional phone calls.
• Monitor ongoing projects and ensure tasks progress to completion.
• Track important deadlines and provide timely reminders to students and team members.
• Maintain accurate CRM records, communication notes, task statuses, deadlines, and next steps.

Requirements

• Schedule: Tuesday, Thursday, Friday, and Sunday from 8 AM to 6 PM EST; Wednesday from 9 AM to 1 PM EST and 4 PM to 9 PM EST
• Previous experience as an Executive Assistant, Administrative Assistant, Student Success Coordinator, Academic Coordinator, Teacher, Tutor, Educational Administrator, or in a related role
• Experience supporting students, clients, or program participants
• Ability to manage multiple priorities and follow tasks through completion
• Strong organizational and administrative skills

Preferred Background

• Teaching experience
• Tutoring experience
• Student services experience
• Academic support experience
• Educational program coordination experience

Software and Tools

Asana

Required Skills

• Bilingual English and Spanish communication
• Executive support and administrative coordination
• Student success support
• Academic administration
• Calendar and schedule management
• CRM management
• Student onboarding
• File and document organization
• Progress monitoring and reporting
• Deadline management
• Data entry accuracy
• Written communication
• Professional correspondence
• Attention to detail
• Strong organization
• Time management
• Task prioritization
• Critical thinking
• Problem solving
• Dependability
• Accountability
• Initiative
• Adaptability
• Professionalism
• Customer service orientation
• Collaboration and teamwork

Languages

English, Spanish

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