Remote Estate Accounts Specialist

DCM Services; Orangeburg (SC); À distance; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Paid time off

Eight paid holidays

Health, Vision, and Dental Insurance

401(k) Matching

Employee Assistance Program

Opportunities for advancement

Résumé du poste

DCM Services is seeking an Account Representative to serve as a primary contact for resolving accounts related to estates. This remote role in South Carolina requires professionalism, empathy, and precise documentation while coordinating with attorneys and family representatives.

You will generate and manage outbound calls, adhere to client requirements, protect sensitive information, and negotiate payment arrangements. A licensure as a debt collector is preferred or can be obtained after hire.

Qualifications

• High School Diploma or GED
• Licensed Debt Collector (or ability to obtain licensure)
• Computer proficiency and the ability to learn new systems

Responsabilités

• Generate outbound calls and field incoming calls
• Adhere to company policies, procedures, and client-specific requirements
• Uphold company information security and privacy responsibilities
• Accurately document accounts
• Negotiate payment arrangements and follow up as needed
• Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing

Connaissances

Goal-oriented mindset

Organizational skills

Empathic telephone manner

Verbal communication

Written communication

Multi-tasking

Team-oriented

Formation

High School Diploma or GED

Licensed Debt Collector or licensure

Outils

Computer proficiency

Description du poste

DCM Services is seeking an Account Representative to serve as a primary contact for resolving accounts related to estates. This remote role in South Carolina requires professionalism, empathy, and precise documentation while coordinating with attorneys and family representatives.

You will generate and manage outbound calls, adhere to client requirements, protect sensitive information, and negotiate payment arrangements. A licensure as a debt collector is preferred or can be obtained after hire.