Remote Epic-Certified Billing Applications Analyst II

Tufts Medicine; Massachusetts; Remote; USD 84,000 - 107,000; Full time

Job summary

Tufts Medicine is seeking an Applications Analyst II to design, develop, and implement IT solutions across our enterprise applications. You will work on moderately complex systems, collaborate with end users to define requirements, and lead small projects with oversight while supporting ongoing operations.

This is a remote role with occasional travel to Massachusetts for go-lives and upgrades. Expect 40 hours per week, Monday through Friday, with on-call rotations and a strong focus on customer

Qualifications

• 1. Develop understanding of application functionality by working with senior staff.
• 2. Collaborate with end users to understand requirements.
• 3. Use technical and analytical skills to tailor systems to requirements.
• 4. Build and configure systems to meet requirements using application tools.

Responsibilities

• Develop detailed understanding of application functionality with senior staff.
• Collaborate with end users to define requirements.
• Test and validate software updates and upgrades.
• Provide support during application implementations, including off-hours.
• Lead small to medium projects with oversight.
• Deliver excellent customer service and clear communication.

Skills

Customer service orientation

Communication skills

Teamwork

Healthcare applications support

Problem solving

Education

High school diploma + 8 years experience

Associate degree + 6 years

Bachelor's degree + 4 years

Job description

Tufts Medicine is seeking an Applications Analyst II to design, develop, and implement IT solutions across our enterprise applications. You will work on moderately complex systems, collaborate with end users to define requirements, and lead small projects with oversight while supporting ongoing operations.

This is a remote role with occasional travel to Massachusetts for go-lives and upgrades. Expect 40 hours per week, Monday through Friday, with on-call rotations and a strong focus on customer