Epic Applications Analyst II – Billing & Go-Lives (Remote)

Tufts Medicine; Burlington (MA); Remote; USD 84,000 - 107,000; Full time

Job summary

Tufts Medicine seeks an Applications Analyst II to design, implement, and support IT applications across clinical and financial domains. This fully remote role may require occasional travel to Massachusetts for go-lives and upgrades.

The analyst will collaborate with users, develop solutions, and document processes to improve operations in a healthcare environment. The position emphasizes testing, training, and cross-functional teamwork, with opportunities to lead small projects and contribute

Qualifications

• Understand application functionality by working with senior staff and reviewing docs.
• Collaborate with end users to define requirements and tailor systems.
• Build and configure systems using available application tools.
• Develop test scenarios and execute testing to identify issues.

Responsibilities

• Perform IT application implementation, optimization, and support on moderately to complex apps.
• Lead small to medium projects with oversight.
• Provide after-hours on-call support and vendor coordination.
• Prepare system documentation and training materials.
• Work with cross-functional teams to ensure successful go-lives and upgrades.

Skills

Customer service

Communication

Prioritization

Team collaboration

Healthcare applications

Data interpretation

Problem solving

Requirements analysis

Training & documentation

Vendor coordination

Education

High school diploma + 8y exp

Associate degree (IT/finance/clinical field) + 6y exp

Bachelor’s degree (IT/finance/clinical field) + 4y exp

Job description

Tufts Medicine seeks an Applications Analyst II to design, implement, and support IT applications across clinical and financial domains. This fully remote role may require occasional travel to Massachusetts for go-lives and upgrades.

The analyst will collaborate with users, develop solutions, and document processes to improve operations in a healthcare environment. The position emphasizes testing, training, and cross-functional teamwork, with opportunities to lead small projects and contribute