Remote Epic Billing Applications Analyst II

Tufts Medicine; Milton (MA); Remote; USD 84,000 - 107,000; Full time

Job summary

Tufts Medicine is seeking an Applications Analyst II to design, develop, and implement IT solutions, oversee application functionality, and collaborate with end users to tailor systems to business needs. The role involves supporting moderately complex applications and leading small projects with oversight.

The position is remote with occasional travel to Massachusetts for go-lives and upgrades, with a standard full-time schedule.

Qualifications

• Required: Associates degree with 6+ years or Bachelor's degree with 4+ years in IT/finance/clinical field or related.
• Proven ability to collaborate with end users to define requirements.
• Ability to tailor systems to meet business needs and to manage complex projects.

Responsibilities

• Develop, test, and implement IT applications per specifications.
• Collaborate with end users to define requirements and tailor systems.
• Lead small to medium projects with oversight and coordinate vendor support.
• Provide after-hours on-call support and respond to user issues promptly.
• Create documentation and troubleshooting guides for custom builds.
• Participate in testing of software updates and upgrades.

Skills

Customer service

Communication

Teamwork

Healthcare applications

Data interpretation

Problem solving

Decision making

Issue resolution

Vendor coordination

On-call support

Adaptability

Education

Associate degree in information technology/finance/clinical field

Bachelor’s degree in information technology/finance/clinical field

High school diploma or equivalent with experience

Job description

Tufts Medicine is seeking an Applications Analyst II to design, develop, and implement IT solutions, oversee application functionality, and collaborate with end users to tailor systems to business needs. The role involves supporting moderately complex applications and leading small projects with oversight.

The position is remote with occasional travel to Massachusetts for go-lives and upgrades, with a standard full-time schedule.