Remote IT Applications Analyst Lead Projects

Tufts Medicine; United States; Remote; USD 84,000 - 107,000; Full time

Job summary

Tufts Medicine is seeking an experienced IT professional to design, develop, implement, and support applications and systems. You will work remotely with occasional travel to Massachusetts for go-lives and upgrades, and participate in after-hours on-call rotations.

The role emphasizes independent work, project leadership, and collaboration with business users and vendors to tailor solutions that meet organizational needs. Strong customer service and documentation skills are essential.

Qualifications

• Minimum eight years of relevant experience with a high school diploma or equivalent OR six years with an Associate degree OR four years with a Bachelor’s degree.
• Design, develop, implement and update internal IT applications in line with specifications and business needs.
• Lead or support projects and guide lower-level professionals as needed.
• Provide user-focused support and document systems processes and training.

Responsibilities

• Develop detailed understanding of application functionality by working with senior staff.
• Collaborate with end users to understand and define requirements.
• Use technical and analytical skills to tailor systems to requirements.
• Build and configure systems to meet requirements using available tools.
• Create documentation of custom builds as appropriate.
• Develop test scenarios and execute testing.
• Research and resolve issues.
• Provide input to application implementation event plans.
• Provide support during application implementation events, including occasional off-hours.
• Lead small to medium size complex projects with oversight
• Build enhancements to current functionality using application tools.
• Participate in detailed testing of software updates and upgrades.
• Respond to issues reported by users and resolve in a timely fashion.
• Provide excellent customer service and communicate professionally.
• Participate in after-hours on-call rotation and vendor collaboration.
• Collaborate with vendor support and participate in vendor groups.

Skills

Customer service

Communication

Problem solving

Teamwork

Healthcare IT experience

Documentation & training

Vendor collaboration

Project coordination

Education

Bachelor’s degree in information technology, finance, clinical field, or related field

Associate degree in information technology, finance, clinical field, or related field

High school diploma or equivalent with eight years of relevant experience

Job description

Tufts Medicine is seeking an experienced IT professional to design, develop, implement, and support applications and systems. You will work remotely with occasional travel to Massachusetts for go-lives and upgrades, and participate in after-hours on-call rotations.

The role emphasizes independent work, project leadership, and collaboration with business users and vendors to tailor solutions that meet organizational needs. Strong customer service and documentation skills are essential.