Remote IT Applications Analyst II

Tufts Medicine; Burlington (MA); Remote; USD 84,000 - 107,000; Full time

Job summary

Tufts Medicine is seeking an IT professional to design, implement, and support internal applications and systems infrastructure from a remote location. Occasional travel to Massachusetts may be required for go-lives and upgrades, with an on-call rotation to resolve issues as they arise.

The role focuses on developing and maintaining IT solutions, collaborating with end users, and delivering documentation and training.

Qualifications

• Required strong customer service orientation and communication skills.
• Able to adapt to changing priorities and work well in a team.
• Experience supporting applications in a healthcare environment.
• Ability to interpret data and identify meaningful patterns.
• Experience with IT project delivery and vendor collaboration.

Responsibilities

• Perform IT application implementation, optimization, and support for critical tools.
• Lead small to medium projects with supervision.
• Collaborate with end users to understand requirements and tailor systems accordingly.
• Develop tests, document builds, and train users on new functionality.
• Provide after-hours on-call support and issue resolution.
• Coordinate with vendor support and participate in vendor groups.

Skills

Customer service

Communication skills

Teamwork

Healthcare IT applications

Data interpretation

Analytical thinking

Education

High school diploma or equivalent

Associate degree

Bachelor’s degree

Job description

Tufts Medicine is seeking an IT professional to design, implement, and support internal applications and systems infrastructure from a remote location. Occasional travel to Massachusetts may be required for go-lives and upgrades, with an on-call rotation to resolve issues as they arise.

The role focuses on developing and maintaining IT solutions, collaborating with end users, and delivering documentation and training.