Remote Enterprise TAM: Post-Sales Growth & Renewal

QLYS_US Qualys; Wisconsin; Remote; USD 110,000 - 170,000; Full time

Job summary

Qualys is seeking a Technical Account Manager to drive post-sales success with enterprise customers. You will articulate Qualys technology to business and technical users, manage renewal and upsell opportunities, and partner with customers to drive adoption.

You will lead QBRs, coordinate with Product and Engineering, deliver presentations, and support RFIs/RFPs while traveling within the sales territory as needed.

Qualifications

• Strong knowledge in security and compliance space.
• Experience with renewals, expansions, and customer success initiatives.
• Ability to present to C-level and technical staff.
• Bachelor's degree or equivalent experience.

Responsibilities

• Partner with customers to drive successful adoption and utilization of Qualys solutions.
• Own and manage renewal and upsell/new business pipeline activity for assigned accounts, developing account strategy, expansion planning, and renewal execution.
• Provide functional and technical support to customers.
• Deliver high-level and detailed sales presentations.
• Lead Quarterly and Executive Business Reviews (QBRs/EBRs), roadmap discussions, and strategic planning sessions that tie account health to expansion and renewal outcomes.
• Carry out technical Proof-of-Concept activities, demonstrations, and customer enablement sessions as needed.
• Respond to functional and technical elements of RFIs/RFPs.
• Work closely with key focus partners, creating joint business plans aligned with both organizations' goals.

Skills

Security & compliance knowledge

Vulnerability Management

Cloud Security

Policy Compliance

IDS/IPS

Network Scanners

PCI & Audit Tools

MEDDPICC (sales methodology)

Excellent communication

Travel-friendly

Education

Bachelor's degree or equivalent experience

Tools

MEDDPICC

Job description

Qualys is seeking a Technical Account Manager to drive post-sales success with enterprise customers. You will articulate Qualys technology to business and technical users, manage renewal and upsell opportunities, and partner with customers to drive adoption.

You will lead QBRs, coordinate with Product and Engineering, deliver presentations, and support RFIs/RFPs while traveling within the sales territory as needed.