Remote TAM - Enterprise Security & Compliance

Qualys; Columbus (OH); On-site; USD 90,000 - 150,000; Full time

Job summary

Qualys is seeking a Technical Account Manager (TAM) to actively drive and manage the post-sales process for Enterprise clients. You will articulate Qualys technology and product positioning to business and technical users, and identify issues to ensure customer satisfaction across the sales lifecycle.

The TAM will provide product and technical support, develop new business opportunities, and communicate customer requirements to Product, Marketing and Engineering teams.

Qualifications

• Strong knowledge in security and compliance space including vulnerability management and cloud security.
• Familiarity with regulatory compliance such as ISO 27001, HIPAA, SOX.
• Excellent written and verbal communication for emails, RFPs and reports.
• Ability to engage with C-level and technical staff across accounts.
• 5–7 years of relevant experience

Responsibilities

• Provide product and technical support for assigned accounts.
• Identify and develop potential new business opportunities.
• Convey customer requirements to Product Management, Marketing and Engineering.
• Provide functional and technical support to customers.
• Respond to customer questions on technical and business issues.
• Deliver high-level and detailed sales presentations.
• Attend conferences, seminars, etc.

Skills

Security knowledge

Compliance expertise

Vulnerability Management

Cloud Security

Policy Compliance

IDS/IPS

Network Scanners

PCI Knowledge

Audit Tools

Communication skills

Presentation skills

Travel flexibility

Education

Bachelor's degree or equivalent

Job description

Qualys is seeking a Technical Account Manager (TAM) to actively drive and manage the post-sales process for Enterprise clients. You will articulate Qualys technology and product positioning to business and technical users, and identify issues to ensure customer satisfaction across the sales lifecycle.

The TAM will provide product and technical support, develop new business opportunities, and communicate customer requirements to Product, Marketing and Engineering teams.