Remote Enterprise Success Strategist

Antler; United States; On-site; USD 98,000 - 148,000; Full time

Job summary

Samsara in the United States seeks an Enterprise Core Customer Success Manager to partner with mid-to-large enterprise accounts, building multi-year success plans and turning operational data into measurable outcomes.

You will work cross-functionally with Sales, Support, Product, and leadership, conduct executive reviews, and drive adoption and expansion across complex organizations, with up to 25% travel.

Qualifications

• 4+ years in a Senior Customer Success, Account Management or strategic consulting role.
• Ability to communicate with executive stakeholders and cross-functional teams.
• Experience with enterprise software or technical products.
• Willingness to travel up to 25%.

Responsibilities

• Lead executive-level customer strategy with data-driven reviews and measurable outcomes.
• Conduct workshops to understand customer business and develop joint success plans.
• Partner with Sales, Product, Support, and leadership to ensure adoption and expansion.

Skills

Senior Customer Success

Account Management

Strategic consulting

Executive communication

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree

Job description

Samsara in the United States seeks an Enterprise Core Customer Success Manager to partner with mid-to-large enterprise accounts, building multi-year success plans and turning operational data into measurable outcomes.

You will work cross-functionally with Sales, Support, Product, and leadership, conduct executive reviews, and drive adoption and expansion across complex organizations, with up to 25% travel.