Post-Sale Associate Solutions Engineer | Remote LATAM/US

Whippy; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Whippy is hiring an Associate Solutions Engineer to design and build customer solutions on our platform. This isn’t a pre-sales role; you own the customer after go-live, scope requirements, and implement workflows, AI agents, and integrations with the customer’s ATS.

Ideal for someone early in their career (0-1 years), new grads are welcome. You’ll ramp with peers, then take ownership of your own customers, driving value and expansion while learning fast in a high-performance environment.

Qualifications

• 0-1 years of experience; new grads welcome.
• STEM, engineering, or technical degree preferred or show entrepreneurial experience via side projects.
• Willingness to learn quickly and own customer outcomes.

Responsibilities

• Design and build solutions in Whippy without engineering: workflows, AI agents, automations, and data syncs to the customer’s ATS.
• Scope technical requirements with customers and translate into a working build; test before going live.
• Own the customer after go-live from onboarding through renewal and expansion as the trusted technical advisor.
• Learn fast through shadowing and hands-on coaching; take on more ownership each month.
• Proactively reach out to customers, ask questions, and anticipate problems before they escalate.
• Own revenue retention goals and report value through measurable metrics.
• Identify expansion signals and hand leads to sales when usage exceeds contract.
• Turn wins into case studies, references, and testimonials for sales wins.

Skills

Technical mindset

Strategic thinking

Commercial awareness

Education

STEM/Engineering degree

Job description

Whippy is hiring an Associate Solutions Engineer to design and build customer solutions on our platform. This isn’t a pre-sales role; you own the customer after go-live, scope requirements, and implement workflows, AI agents, and integrations with the customer’s ATS.

Ideal for someone early in their career (0-1 years), new grads are welcome. You’ll ramp with peers, then take ownership of your own customers, driving value and expansion while learning fast in a high-performance environment.