Remote Enterprise Solution Expert: Integrations & Advisory

Remote; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Compensation: base salary, variable, +

Work From Home perks

1 month parental leave for the second

Flexible hours

Total work from home possible anywhere

ERGs and CSR

Culture overview

Job summary

360Learning is seeking a Solution Expert to support strategic customers in RUN phase, acting as trusted advisor on complex use cases and translating requirements into scalable solutions within the platform.

You will manage a portfolio of enterprise clients, lead integrations (APIs, SSO, third-party tools), run platform audits, and deliver high-value recommendations to maximize business impact and long-term value.

Qualifications

• 3 years of professional consulting experience, preferably in a customer facing role.
• Previous deployment experience of SaaS products, ideally HR related
• Project management skills
• Good understanding and experience working with APIs, SSO configuration & troubleshooting
• Full professional proficiency in French, English, and German

Responsibilities

• Manage a portfolio of enterprise clients throughout their lifecycle to drive product adoption and deliver tailored solutions.
• Lead complex integrations (APIs, SSO, third-party tools) and provide high-level recommendations to maximize business impact.
• Develop repeatable processes to improve project quality and delivery.
• Onboard new Solution Experts and contribute to knowledge sharing with clients and partners.

Skills

Consulting experience

SaaS deployment

Project management

APIs & SSO

Client-facing

Multilingual (French, English, German)

Tools

SSO configuration

Job description

360Learning is seeking a Solution Expert to support strategic customers in RUN phase, acting as trusted advisor on complex use cases and translating requirements into scalable solutions within the platform.

You will manage a portfolio of enterprise clients, lead integrations (APIs, SSO, third-party tools), run platform audits, and deliver high-value recommendations to maximize business impact and long-term value.