Remote Enterprise Growth Strategist

Keyfactor

Northern (KY)

Hybrid

USD 140,000 - 190,000

Full time

3 days ago

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Benefits offered by this job

Second Fridays

Parental Leave

Competitive time off

DEIB initiatives

Job summary

Keyfactor is seeking a Strategic Account Director to drive revenue growth in the United States (Remote). You will focus on expanding strategic customer relationships through upsell and cross-sell opportunities, delivering tailored security solutions, and coordinating with internal teams to align offerings with client needs.

The role requires deep enterprise sales experience in IT security, plus knowledge of banking and insurance sectors.

Qualifications

10+ years in an enterprise-focused revenue generating role.
Ideal candidate holds experience/knowledge in banking and insurance industry
Bachelor’s degree in business administration, technology, or equivalent experience.
Comprehensive understanding of the IT Security landscape and emerging trends.
Expertise in risk management and security compliance frameworks.
Knowledge of advanced technologies and their implications for the IT Security sector.
Exceptional ability to develop and execute high-level strategic plans that drive growth.
Expertise in the IT Security industry with an emphasis on market trends and dynamics.
Strong indirect leadership skills to inspire and guide teams.

Responsibilities

Proactively identify upsell and cross-sell opportunities by deeply understanding customer needs and aligning them with additional products or services.
Maintain strong, ongoing relationships with key stakeholders within existing accounts to foster trust and ensure long-term retention.
Maintain a deep understanding of the customer account – including strategic initiatives, organizational structure, decision and budgeting processes.
Create strategic account plans to drive revenue growth within assigned accounts, outlining goals for expansion and renewal opportunities.
Work closely with product, marketing, and customer success teams to develop customized solutions and ensure seamless execution of expansion deals.
Monitor account performance and expansion pipeline, providing regular reports on sales forecasts, revenue targets, and account health metrics.
Lead contract negotiations for upsell and cross-sell deals, ensuring favorable terms while meeting both customer needs and company objectives.
Act as a point of escalation for any issues, ensuring swift resolution to maintain customer satisfaction and minimize potential churn risks.
Act as an expert on Keyfactor’s products and packaging, ensuring customers are licensed for appropriate entitlements that align with their strategic objectives.