FinServ Strategic Accounts Director (Remote)

Keyfactor; Independence Township (OH); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Second Fridays

Parental Leave

Wellbeing resources

Volunteer days

Professional development

Job summary

Keyfactor, a leader in trust infrastructure for AI and machines, seeks a Strategic Account Director to drive revenue growth in the FinServ vertical from a remote EST setup. You will identify upsell opportunities, deepen relationships, and collaborate with product, marketing, and customer success to tailor solutions for financial services.

Applicants must be authorized to work in the United States. Up to 40% travel; salary commensurate with experience; incumbents will lead expansion deals and

Qualifications

• Bachelor's degree in Business Administration, Technology, or equivalent experience.
• Comprehensive understanding of the IT Security landscape and emerging trends.
• Expertise in risk management and security compliance frameworks.
• Knowledge of advanced technologies and their implications for the IT Security sector.
• Exceptional ability to develop and execute high-level strategic plans that drive growth.
• Expertise in the IT Security industry with an emphasis on market trends and dynamics.
• Experience selling into Technology companies primarily headquartered on the West Coast.
• Strong indirect leadership skills to inspire and guide teams.
• Ability to act as an ambassador for the company, demonstrating behaviors consistent with core values.
• Ability to lead and mentor teams, fostering a culture of continuous improvement and collaboration.
• Strong problem-solving skills to address complex challenges effectively.

Responsibilities

• Proactively identify upsell and cross-sell opportunities by deeply understanding customer needs and aligning them with additional products or services.
• Maintain strong, ongoing relationships with key stakeholders within existing accounts to foster trust and ensure long-term retention.
• Create strategic account plans to drive revenue growth within assigned accounts, outlining goals for expansion and renewal opportunities.
• Work closely with product, marketing, and customer success teams to develop customized solutions and ensure seamless execution of expansion deals.
• Monitor account performance and expansion pipeline, providing regular reports on sales forecasts, revenue targets, and account health metrics.
• Lead contract negotiations for upsell and cross-sell deals, ensuring favorable terms while meeting both customer needs and company objectives.
• Act as a point of escalation for any issues, ensuring swift resolution to maintain client satisfaction and minimize potential churn risks.
• Keep abreast of industry trends, competitor activities, and market changes to offer informed recommendations and maintain a competitive edge within accounts.

Skills

IT security knowledge

Risk management

Security compliance

Strategic planning

Leadership

West Coast selling experience

Education

Bachelor's degree in Business Administration or Technology

Job description

Keyfactor, a leader in trust infrastructure for AI and machines, seeks a Strategic Account Director to drive revenue growth in the FinServ vertical from a remote EST setup. You will identify upsell opportunities, deepen relationships, and collaborate with product, marketing, and customer success to tailor solutions for financial services.

Applicants must be authorized to work in the United States. Up to 40% travel; salary commensurate with experience; incumbents will lead expansion deals and