Strategic Tech Accounts Director (Remote)

Precision Labs; California (MO); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Global benefit coverage

Paid Parental Leave

Wellbeing resources

Volunteer days

Professional development

All Hands meetings

Job summary

Keyfactor is seeking a Senior Strategic Account Director (Technology Vertical) in the United States, with remote work options for California or Washington. You will drive revenue growth within existing accounts, focusing on the technology vertical, and lead expansion and renewal efforts across key stakeholders.

You will collaborate with product, marketing, and customer success teams to craft customized solutions, manage the expansion pipeline, and negotiate terms that align with customer and

Qualifications

• Bachelor’s degree in Business Administration, Technology, or equivalent experience.
• Comprehensive understanding of the IT Security landscape and emerging trends.
• Expertise in risk management and security compliance frameworks.
• Knowledge of advanced technologies and their implications for the IT Security sector.
• Exceptional ability to develop and execute high‑level strategic plans that drive growth.
• Expertise in the IT Security industry with an emphasis on market trends and dynamics.
• Experience selling into Technology companies primarily headquartered on the West Coast.
• Strong indirect leadership skills to inspire and guide teams.
• Ability to act as an ambassador for the company, demonstrating behaviors consistent with core values.
• Ability to lead and mentor teams, fostering a culture of continuous improvement and collaboration.
• Strong problem‑solving skills to address complex challenges effectively.

Responsibilities

• Identify upsell and cross-sell opportunities within existing accounts.
• Maintain strong relationships with key stakeholders to ensure retention.
• Create strategic account plans for expansion and renewal opportunities.
• Collaborate with product, marketing, and customer success teams on solutions.
• Monitor account performance and provide sales forecasts and health metrics.
• Lead contract negotiations for upsell and cross-sell deals.
• Escalate issues and ensure swift resolution to avoid churn.
• Stay updated on industry trends to maintain competitive edge within accounts.

Skills

IT Security landscape

Risk management

Security compliance frameworks

West Coast market experience

Strategic account leadership

Team mentorship

Ambassador for company values

Problem solving

Education

Bachelor’s degree in Business Administration or Technology

Job description

Keyfactor is seeking a Senior Strategic Account Director (Technology Vertical) in the United States, with remote work options for California or Washington. You will drive revenue growth within existing accounts, focusing on the technology vertical, and lead expansion and renewal efforts across key stakeholders.

You will collaborate with product, marketing, and customer success teams to craft customized solutions, manage the expansion pipeline, and negotiate terms that align with customer and