Strategic Technology Accounts Director (Remote)

Keyfactor; California (MO); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid parental leave

Volunteer days off

Wellbeing resources

Talent development

Job summary

Keyfactor seeks a Strategic Account Director (Technology Vertical) to drive revenue within existing customer bases in the United States, focusing on the technology vertical. The role demands senior-level sales leadership and a deep IT security understanding.

You will identify expansion opportunities, maintain executive relationships, and coordinate with product, marketing, and customer success teams to deliver tailored security solutions.

Qualifications

• Bachelor's degree in Business Administration, Technology, or equivalent experience.
• Comprehensive understanding of the IT Security landscape and emerging trends.
• Expertise in risk management and security compliance frameworks.
• Knowledge of advanced technologies and their implications for the IT Security sector.
• Exceptional ability to develop and execute high-level strategic plans that drive growth.
• Expertise in the IT Security industry with an emphasis on market trends and dynamics.
• Experience selling into Technology companies primarily headquartered on the West Coast.
• Strong indirect leadership skills to inspire and guide teams.
• Ability to act as an ambassador for the company, demonstrating behaviors consistent with core values.
• Ability to lead and mentor teams, fostering a culture of continuous improvement and collaboration.
• Strong problem-solving skills to address complex challenges effectively.

Responsibilities

• Proactively identify upsell and cross-sell opportunities by deeply understanding customer needs and aligning them with additional products or services.
• Maintain strong, ongoing relationships with key stakeholders within existing accounts to foster trust and ensure long-term retention.
• Create strategic account plans to drive revenue growth within assigned accounts, outlining goals for expansion and renewal opportunities.
• Work closely with product, marketing, and customer success teams to develop customized solutions and ensure seamless execution of expansion deals.
• Monitor account performance and expansion pipeline, providing regular reports on sales forecasts, revenue targets, and account health metrics.
• Lead contract negotiations for upsell and cross-sell deals, ensuring favorable terms while meeting both customer needs and company objectives.
• Act as a point of escalation for any issues, ensuring swift resolution to maintain client satisfaction and minimize potential churn risks.
• Keep abreast of industry trends, competitor activities, and market changes to offer informed recommendations and maintain a competitive edge within accounts.

Skills

IT security knowledge

Strategic sales

Relationship management

West Coast market

Leadership

Education

Bachelor's degree in Business/Technology

Tools

CRM software

Job description

Keyfactor seeks a Strategic Account Director (Technology Vertical) to drive revenue within existing customer bases in the United States, focusing on the technology vertical. The role demands senior-level sales leadership and a deep IT security understanding.

You will identify expansion opportunities, maintain executive relationships, and coordinate with product, marketing, and customer success teams to deliver tailored security solutions.