Remote Enterprise Cyber Risk Advisor

DaParrot Ltd

United States

Hybrid

USD 110,000 - 165,000

Full time

5 days ago

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Job summary

Safe is hiring a Customer Success Advisor to own post-sale outcomes for enterprise customers using its CTEM platform. You will manage executive relationships, align success criteria, and drive value realization to support retention metrics such as GRR and NRR.

The role requires strong project discipline, executive communication, and travel about 30%. You will serve as a trusted advisor to CISOs, VM leaders, and risk teams, translating cyber risk into measurable business outcomes while owning

Qualifications

Experience in vulnerability/exposure management, GRC, or related security domains.
Ability to translate cyber risk for executive audiences; strong communication.
Proven track record delivering customer success metrics in enterprise accounts.

Responsibilities

Own post-sale success for enterprise customers using SAFE's CTEM platform across all five CTEM phases.
Act as the voice of the customer inside SAFE; align stakeholders and priorities.
Drive GRR, NRR and measurable value realization with clients.
Collaborate with CS Engineers to resolve deployments and ensure success.
Communicate customer product needs to Product Management.