Remote Enterprise Cyber Risk Advisor
DaParrot Ltd
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Benefits offered by this job
Job summary
Safe is hiring a Customer Success Advisor to own post-sale outcomes for enterprise customers using its CTEM platform. You will manage executive relationships, align success criteria, and drive value realization to support retention metrics such as GRR and NRR.
The role requires strong project discipline, executive communication, and travel about 30%. You will serve as a trusted advisor to CISOs, VM leaders, and risk teams, translating cyber risk into measurable business outcomes while owning
Qualifications
- Experience in vulnerability/exposure management, GRC, or related security domains.
- Ability to translate cyber risk for executive audiences; strong communication.
- Proven track record delivering customer success metrics in enterprise accounts.
Responsibilities
- Own post-sale success for enterprise customers using SAFE's CTEM platform across all five CTEM phases.
- Act as the voice of the customer inside SAFE; align stakeholders and priorities.
- Drive GRR, NRR and measurable value realization with clients.
- Collaborate with CS Engineers to resolve deployments and ensure success.
- Communicate customer product needs to Product Management.
Skills
Job description
Safe is hiring a Customer Success Advisor to own post-sale outcomes for enterprise customers using its CTEM platform. You will manage executive relationships, align success criteria, and drive value realization to support retention metrics such as GRR and NRR.
The role requires strong project discipline, executive communication, and travel about 30%. You will serve as a trusted advisor to CISOs, VM leaders, and risk teams, translating cyber risk into measurable business outcomes while owning
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