Enterprise AI & CX Growth Executive (Hybrid)

Zendesk; San Francisco, Northern (CA, KY); Hybrid; USD 340,000 - 510,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Zendesk in the Bay Area is seeking an Enterprise Account Executive to drive growth with AI-powered CX solutions, expanding our enterprise footprint across top technology accounts.

You will lead complex multi-stakeholder deals, build executive relationships, and partner with Customer Success and Solutions Engineering to deliver measurable ROI.

This hybrid role requires 8+ years in cloud software sales and a track record of exceeding quotas, with travel across the Bay Area.

Qualifications

• 8+ years in cloud/software B2B sales or solutions engineering.
• Proven success in enterprise sales with multi-month cycles.
• Experience selling to enterprise organizations ($1B+ revenue).
• History of quota attainment including top performance.

Responsibilities

• Drive top-line revenue by acquiring new Enterprise customers in the Bay Area.
• Lead multi-stakeholder sales cycles with proof of concept and AI-driven solutions.
• Develop quarterly territory and account plans to grow Zendesk’s enterprise footprint.
• Build C-level relationships and position Zendesk as a trusted advisor.
• Collaborate across teams to deliver cohesive, value-driven CX solutions.
• Maintain a strong, qualified pipeline and accurate forecast.

Skills

8+ years cloud/software B2B sales or 솔

Executive stakeholder management

Enterprise sales to $1B+ organizations

Quota attainment history

VP/C-level engagement

Negotiation and closing

Territory/account growth planning

AI-powered CX value proposition

Education

BA/BS degree or equivalent experience

Tools

Salesforce

Outreach

Clari

Seismic

Looker

Job description

Zendesk in the Bay Area is seeking an Enterprise Account Executive to drive growth with AI-powered CX solutions, expanding our enterprise footprint across top technology accounts.

You will lead complex multi-stakeholder deals, build executive relationships, and partner with Customer Success and Solutions Engineering to deliver measurable ROI.

This hybrid role requires 8+ years in cloud software sales and a track record of exceeding quotas, with travel across the Bay Area.