Remote Enterprise Account & Success Manager

InEvent, Inc.; Tulsa (OK); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

PTO

Language Learning Programs

Birthday Gift and Work Anniversary GIF

Birthday Off

Job summary

InEvent, Inc. is hiring an Account Project Manager (Enterprise) to manage high-level client relationships and drive platform adoption across enterprise accounts.

This remote role involves guiding projects, solving complex client challenges, and promoting product value to ensure long-term success. You will collaborate with cross-functional teams, manage renewals, and identify upsell opportunities while traveling internationally as needed.

Qualifications

• 3–5 years in Customer Success, Account Management or Account Development.
• Experience with client retention and driving ongoing usage of the product.

Responsibilities

• Maintain deep knowledge of the InEvent platform to guide clients and propose optimal actions.
• Review client concerns and continuously improve the client experience.
• Upsell by demonstrating value of the InEvent platform.
• Grow and expand platform usage within client organizations.
• Suggest optimizations across Customer Success initiatives.
• Mentor and coach CS trainers on Enterprise accounts.

Skills

Customer Success

Account Management

Communication

Problem Solving

Time Management

Tools

CRM platforms (Pipedrive, HubSpot)

Job description

InEvent, Inc. is hiring an Account Project Manager (Enterprise) to manage high-level client relationships and drive platform adoption across enterprise accounts.

This remote role involves guiding projects, solving complex client challenges, and promoting product value to ensure long-term success. You will collaborate with cross-functional teams, manage renewals, and identify upsell opportunities while traveling internationally as needed.