Remote Enterprise Account Manager — Growth & Renewals

HR Acuity; New Jersey; Remote; USD 123,000 - 151,000; Full time

Benefits offered by this job

Unlimited PTO

Company paid holidays

Remote work environment

401K retirement plan match

Health, dental & vision plans

Life and disability insurance

Job summary

HR Acuity is seeking an Account Manager to build consultative relationships with clients while renewing and expanding existing partnerships. You will identify growth opportunities and risks, ensuring client satisfaction and successful executive-level conversations.

In this remote role reporting to the Manager of Account Management, you will drive new business within assigned accounts, manage the sales pipeline, and lead renewal efforts with cross-functional teams to deliver value and growth.

Qualifications

• A minimum of 3 years of B2B account management, customer relationship management, or sales experience for software products.
• Proven success in consistently achieving retention and growth sales quotas.
• Demonstrated ability of basic sales savvy and drive to participate in a sales environment with quota responsibilities.
• A passion for helping customers solve business issues with advanced technology solutions.
• Ability to effectively communicate with customers, build relationships, and uncover opportunities with a value based approach.
• Displays negotiation skills and ability to navigate a customer’s internal organization (ex: finance, legal, IT).
• Ability to clearly present material and effectively overcome objections.
• Able to communicate with and influence multiples layers within organizations, including Senior Leadership through C-level.
• Ability to work both independently and within a team environment.
• Experience with Salesforce

Responsibilities

• Proactively solicits and drives new business within assigned accounts through expansions and new product offerings.
• Creates, monitors, and manages a sales pipeline to ensure consistent achievement of quotas and metrics for assigned accounts.
• May lead the contract renewal process, including coordinated efforts with sales, customer success, legal and technical groups.
• Through a consultative approach, uncovers customer business issues and crafts value-based proposals as a trusted advisor.
• Research target accounts to identify and assess customer needs and effectively link product value, features/benefits to those needs.
• Works with internal resources to present and position company products and services to new divisions of existing clients.
• Develops and maintains current product knowledge and can explain the business value of our offerings.
• Prepares presentations, demonstrations, and sales contracts.
• Participates in Executive Business Reviews with the Customer Success Manager across a book of assigned accounts to develop a deep understanding of the client’s needs and difficulties. Links HR Acuity’s products back to key business issues.
• Proactively engages with clients to determine ongoing satisfaction, demonstrated value of HR Acuity products and services, and emphasizes the client’s return on investment.

Skills

B2B account management

Sales quota achievement

Client relationship

Communication

Negotiation

Independent & team work

Tools

Salesforce

Job description

HR Acuity is seeking an Account Manager to build consultative relationships with clients while renewing and expanding existing partnerships. You will identify growth opportunities and risks, ensuring client satisfaction and successful executive-level conversations.

In this remote role reporting to the Manager of Account Management, you will drive new business within assigned accounts, manage the sales pipeline, and lead renewal efforts with cross-functional teams to deliver value and growth.