Remote Account Manager II: Growth & Renewals

Arrow Electronics, Inc.; Nashville (TN); A distancia; USD 92.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision

401k with match

Disability insurance

HSA/HRA options

Paid time off

Tuition reimbursement

Growth opportunities

Descripción de la vacante

SiliconExpert is seeking an Account Manager II to manage a large portfolio of customers and drive revenue growth. This fully remote role requires frequent collaboration with Sales, Marketing, Channel, and Technical teams to deliver value and build strategic relationships.

You will handle renewals, upsell opportunities, and respond to customer inquiries while maintaining a focus on long-term, high-margin solutions. The role includes up to 50% travel on demand.

Formación

• Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Microsoft Suite experience required (strong excel experience)
• Experience with Salesforce and selling software strongly preferred
• Experience with cross selling/upselling and renewals required
• This position is a 70/30 split, the commission is included in the compensation posted

Responsabilidades

• Manages between 100-200 mid and mass market accounts to ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth within accounts.
• Proactively consults and provides renewal and growth quotes to customers to understand their requirements and ensures orders are properly processed.
• Clearly understands all product offering, subscription and renewal licensing models; creates selling opportunities within assigned customers through a sales plan and process.
• Develops an understanding of the customer’s needs and decision-making hierarchy to proactively assess, clarify, and validate customer needs on an ongoing basis.
• Conducts calls to develop new revenue streams with existing customers by using cases and ability to communicate solution values of products and services.
• Executes on solutions selling through knowledge offerings. Grows profit and maximizes margins by selling value-added, long-term solutions.

Conocimientos

Account management

Renewals

Upselling

Salesforce experience

Excel

Educación

Bachelor's degree

Herramientas

Salesforce

Microsoft Excel

Descripción del empleo

SiliconExpert is seeking an Account Manager II to manage a large portfolio of customers and drive revenue growth. This fully remote role requires frequent collaboration with Sales, Marketing, Channel, and Technical teams to deliver value and build strategic relationships.

You will handle renewals, upsell opportunities, and respond to customer inquiries while maintaining a focus on long-term, high-margin solutions. The role includes up to 50% travel on demand.