Remote Enrollment Center Agent - Drive Student Connections

TriNet Group; Henderson (NV); Remote; USD 32,000 - 42,000; Full time

Job summary

TriNet Group is seeking a Contact Center Agent to guide prospective students toward the right next steps and support enrollment goals. You will be the first contact, handling calls and transferring qualified inquiries to an Admissions Consultant. This remote role may require evenings and weekends.

Excellent communication, strong organization, and the ability to work independently while meeting timelines are essential to succeed in this role.

Qualifications

• High school diploma or GED required or preferred.
• Strong written and verbal communication abilities.
• Ability to work independently and meet deadlines.

Responsibilities

• Make outgoing and receive incoming calls to prospective students.
• Qualify and transfer calls to Admissions Consultant.
• Generate excitement and build rapport with potential students.
• Meet productivity metrics and use dialer systems for tracking.
• Work remotely with possible evenings and weekends.

Skills

Communication skills

Team collaboration

Attention to detail

Time management

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

TriNet Group is seeking a Contact Center Agent to guide prospective students toward the right next steps and support enrollment goals. You will be the first contact, handling calls and transferring qualified inquiries to an Admissions Consultant. This remote role may require evenings and weekends.

Excellent communication, strong organization, and the ability to work independently while meeting timelines are essential to succeed in this role.