Remote Engagement Manager for Tech & AI Growth

Opsarmy; Atlanta (GA); Remote; USD 85,000 - 125,000; Full time

Job summary

Opsarmy is seeking a tech-savvy Engagement Manager to oversee client engagements, coordinate remote teams, and drive projects forward in a fast-paced, technology-driven environment.

This role focuses on managing multiple priorities, solving problems independently, and operating where processes continually evolve. Experience with AI startups, SaaS, or high-growth tech companies is highly preferred.

Qualifications

• Experience in technology-driven, startup, SaaS, AI, or high-growth environments is strongly preferred.
• Strong problem-solving and critical-thinking abilities.
• Excellent written and verbal communication with stakeholders at all levels.

Responsibilities

• Own day-to-day client engagements and ensure projects stay on track.
• Coordinate between clients, internal teams, and remote talent to keep deliverables moving.
• Monitor project progress, priorities, deadlines, and potential roadblocks.
• Proactively identify issues and recommend practical solutions before they become bigger problems.
• Build strong working relationships with clients while maintaining clear boundaries and expectations.
• Translate client needs into clear action items for internal teams.
• Use project management, collaboration, and productivity tools to organize workflows and track progress.
• Maintain visibility across multiple projects and competing priorities.
• Help improve processes, workflows, documentation, and systems as the business scales.
• Analyze operational information and use data to identify gaps and opportunities for improvement.
• Work closely with leadership to resolve escalations and improve the overall client experience.
• Adapt quickly to changing priorities, new technologies, and evolving business needs.

Skills

Client operations

Startup experience

Technical aptitude

Organizational skills

Project coordination

Job description

Opsarmy is seeking a tech-savvy Engagement Manager to oversee client engagements, coordinate remote teams, and drive projects forward in a fast-paced, technology-driven environment.

This role focuses on managing multiple priorities, solving problems independently, and operating where processes continually evolve. Experience with AI startups, SaaS, or high-growth tech companies is highly preferred.