Remote Employee Benefits Onboarding & Relations Manager

The Jonus Group; Glen Allen (VA); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

The Jonus Group is seeking a dynamic Employee Benefits Account Manager to join a rapidly growing organization in a fully remote role. You will manage onboarding for small group accounts, maintain client relationships, and ensure seamless administration of employee benefits with accuracy and timeliness.

Reporting to the division lead, you will handle eligibility, ID cards, and billing, while coordinating with internal and external stakeholders.

Qualifications

• Active Life & Health (L&H) license required.
• Minimum of 3 years of experience in employee benefits account management or a related field.
• Experience in managing small group accounts, onboarding, eligibility processing, and billing.
• Strong client management skills with a focus on building and maintaining relationships.
• Able to adapt to changing priorities and take ownership of projects.
• Familiarity with policy management processes.

Responsibilities

• Manage onboarding for new small group accounts (typically under 100 employees).
• Maintain ongoing client relationships, ensuring satisfaction and retention.
• Oversee administrative tasks such as issuing ID cards, processing eligibility, and billing.
• Handle quoting for new and renewal business.
• Collaborate with internal and external stakeholders for smooth policy management and client support.
• Proactively identify and resolve issues, showing initiative and problem-solving.

Skills

Client management

Onboarding processes

Relationship building

Problem-solving

Education

Life & Health insurance license

Tools

Policy management

Job description

The Jonus Group is seeking a dynamic Employee Benefits Account Manager to join a rapidly growing organization in a fully remote role. You will manage onboarding for small group accounts, maintain client relationships, and ensure seamless administration of employee benefits with accuracy and timeliness.

Reporting to the division lead, you will handle eligibility, ID cards, and billing, while coordinating with internal and external stakeholders.