Remote-Eligible Phone Support Advocate

HCSC Group; United States; Ibrido; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

HCSC Group is seeking a call center agent to respond to telephone and written inquiries from members and physicians. The role involves research and handling 85% of the time on calls, with on-site training in Houston, TX for six weeks before transitioning to full-time work from home.

The starting pay rate is $18.50 per hour, non-negotiable, with a comprehensive benefits package and ongoing development opportunities as part of a purpose-driven organization.

Competenze

• Interpersonal, verbal and written Communication skills.
• Analytical and organizational skills and independent decision making skills.
• Data entry and/or typing experience.

Mansioni

• Answering phone calls in a call center and assisting members and physicians.
• Conducting research to respond to inquiries.
• Spend approximately 85% of the scheduled time on the phone.

Conoscenze

Interpersonal communication

Verbal communication

Written communication

Analytical skills

Organizational skills

Data entry

Formazione

High school diploma or GED

Descrizione del lavoro

HCSC Group is seeking a call center agent to respond to telephone and written inquiries from members and physicians. The role involves research and handling 85% of the time on calls, with on-site training in Houston, TX for six weeks before transitioning to full-time work from home.

The starting pay rate is $18.50 per hour, non-negotiable, with a comprehensive benefits package and ongoing development opportunities as part of a purpose-driven organization.