Remote-Eligible HR Manager, People Operations

Socket.dev; Washington (District of Columbia); Hybrid; USD 120,000 - 165,000; Full time

Job summary

Casepoint is seeking an HR Manager, People Operations to lead and optimize HR operations across its U.S. workforce. You will own lifecycle processes, benefits administration, compliance, and strategic HR programs, delivering accurate data and excellent service.

The role requires a proactive, tech‑savvy leader who can drive automation and partner with brokers, vendors, and internal teams to enhance employee experience.

Qualifications

• Bachelor's degree in Human Resources, Business, or related field.
• 7+ years of progressive HR experience with responsibility for operations.
• Experience with benefits, leave administration, and compliance.
• Hands-on HRIS experience and comfort with data reporting.
• Working knowledge of U.S. federal and state employment requirements.
• Ability to drive continuous improvement using AI and automation.

Responsibilities

• Own and continuously improve employee lifecycle processes from onboarding to offboarding.
• Manage benefits and leave administration with brokers, carriers, and vendors.
• Oversee I-9 compliance, workers' compensation, unemployment claims, and required training.
• Manage employee HR inquiries and provide timely, consistent support to staff and managers.
• Maintain HR policies, documentation, resources, and compliance calendar.
• Coordinate open enrollment, compliance activities, and employee communications.
• Establish controls and audits to keep HR records compliant and audit-ready.
• Partner with the Senior HR Analyst on HRIS, data integrity, reporting, and compensation.
• Develop self-service resources for employees and managers to access HR info.
• Own the continuous improvement roadmap for People Operations using AI/automation.
• Build scalable HR processes and measurable improvements in efficiency and experience.
• Take on additional People Operations responsibilities as needs evolve.

Skills

HR operations

Benefits administration

Leave administration

HR compliance

HR data reporting

HRIS

AI automation

Policy development

Problem solving

Education

Bachelor's degree in HR or related field

Tools

HRIS

ADP Workforce Now

Job description

Casepoint is seeking an HR Manager, People Operations to lead and optimize HR operations across its U.S. workforce. You will own lifecycle processes, benefits administration, compliance, and strategic HR programs, delivering accurate data and excellent service.

The role requires a proactive, tech‑savvy leader who can drive automation and partner with brokers, vendors, and internal teams to enhance employee experience.