HR Manager, People Operations

Socket.dev; Washington (District of Columbia); Hybrid; USD 120,000 - 165,000; Full time

Job summary

Casepoint is seeking an HR Manager, People Operations to lead and optimize HR operations across its U.S. workforce. You will own lifecycle processes, benefits administration, compliance, and strategic HR programs, delivering accurate data and excellent service.

The role requires a proactive, tech‑savvy leader who can drive automation and partner with brokers, vendors, and internal teams to enhance employee experience.

Qualifications

• Bachelor's degree in Human Resources, Business, or related field.
• 7+ years of progressive HR experience with responsibility for operations.
• Experience with benefits, leave administration, and compliance.
• Hands-on HRIS experience and comfort with data reporting.
• Working knowledge of U.S. federal and state employment requirements.
• Ability to drive continuous improvement using AI and automation.

Responsibilities

• Own and continuously improve employee lifecycle processes from onboarding to offboarding.
• Manage benefits and leave administration with brokers, carriers, and vendors.
• Oversee I-9 compliance, workers' compensation, unemployment claims, and required training.
• Manage employee HR inquiries and provide timely, consistent support to staff and managers.
• Maintain HR policies, documentation, resources, and compliance calendar.
• Coordinate open enrollment, compliance activities, and employee communications.
• Establish controls and audits to keep HR records compliant and audit-ready.
• Partner with the Senior HR Analyst on HRIS, data integrity, reporting, and compensation.
• Develop self-service resources for employees and managers to access HR info.
• Own the continuous improvement roadmap for People Operations using AI/automation.
• Build scalable HR processes and measurable improvements in efficiency and experience.
• Take on additional People Operations responsibilities as needs evolve.

Skills

HR operations

Benefits administration

Leave administration

HR compliance

HR data reporting

HRIS

AI automation

Policy development

Problem solving

Education

Bachelor's degree in HR or related field

Tools

HRIS

ADP Workforce Now

Job description

The HR Manager, People Operations is a hands‑on HR leader responsible for delivering efficient, compliant, and employee‑focused HR operations across Casepoint's U.S. workforce. This role owns core employee lifecycle processes, benefits and leave administration, compliance, HR service delivery, and operational HR programs.

The ideal candidate is proactive, technologically capable, and committed to continually improving how HR operates.

This position is eligible for remote work; however, the successful candidate must reside within commuting distance of the Tysons, VA area and be available to attend occasional in‑person meetings, team events, and collaborative working sessions as business needs require.

What You’ll Do

• Own and continuously improve employee lifecycle processes, including onboarding, offboarding, employee records, and related HR operations.
• Manage benefits and leave administration and serve as a primary operational partner to brokers, carriers, and vendors.
• Oversee I-9 compliance, workers' compensation, unemployment claims, required training, and other assigned compliance activities.
• Manage employee HR inquiries and ensure employees and managers receive timely, consistent support.
• Maintain HR policies, procedures, documentation, employee resources, and the HR compliance calendar.
• Coordinate recurring HR programs including open enrollment, compliance activities, and employee communications.
• Establish operational controls and conduct routine audits to maintain accurate, compliant, and audit‑ready HR records and processes.
• Partner with the Senior HR Analyst on HRIS, data integrity, reporting, compensation processes, and HR technology initiatives.
• Develop employee and manager self‑service resources that simplify access to HR information and services.
• Own the continuous improvement roadmap for People Operations by identifying and implementing opportunities to simplify, automate, or eliminate inefficient processes through AI, automation, and technology.
• Build scalable HR processes and establish measurable improvements in efficiency, accuracy, service delivery, and employee experience.
• As organizational needs evolve, assume additional People Operations responsibilities, including HR systems, reporting, analytics, or compensation administration.

What You Bring to the Team

• Bachelor's degree in Human Resources, Business, or a related field
• 7+ years of progressive HR experience with significant responsibility for HR operations.
• Strong experience with benefits, leave administration, employee lifecycle processes, and HR compliance.
• Hands‑on HRIS experience and comfort working with HR data and reporting.
• Working knowledge of U.S. federal and state employment requirements.
• Strong organizational, project‑management, analytical, and problem‑solving skills.
• Ability to independently identify problems and opportunities and drive solutions through completion.
• A continuous‑improvement mindset and demonstrated ability to use AI, automation, and technology to improve processes and service delivery.
• Ability to balance day‑to‑day operational responsibilities with longer‑term improvement initiatives.

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• ADP Workforce Now experience.
• Experience with HR technology, automation, compensation, reporting, or workforce analytics.
• Experience in a technology, SaaS, or professional‑services environment.

About Casepoint:

Casepoint empowers government agencies and enterprises to discover, secure, and activate defensible insights with confidence across their most critical legal, regulatory, and compliance workflows. From global enterprises to major federal agencies, including the Department of War, organizations rely on Casepoint to unify legal hold, eDiscovery, investigations, FOIA, regulatory, and compliance response together in one secure platform.

Built on an award‑winning, cloud‑native foundation with FedRAMP High and DOD Impact Levels 5 (IL5) and 6 (IL6) authorizations, Casepoint combines purpose‑built workflows with transparent, auditable AI and advanced analytics to help teams move faster, reduce risk, and maintain control under scrutiny. Through long‑term partnership and responsive support, Casepoint works alongside customers to strengthen operations over time, ensuring lasting control, custody, and confidence in their data. For more information, visit www.casepoint.com.

Casepoint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic.