Remote-Eligible Child Support Case Specialist

Florida; Sebring (FL); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

health insurance

life insurance

tuition waivers

paid sick and personal leave

10 paid holidays annually

retirement savings

vision and dental insurance

Job summary

Florida Department of Revenue’s Child Support Program seeks a dedicated individual for the Child Support Case Processing Specialist role in Sebring, FL. The position processes customer support for child support cases, resolves issues, and inputs data into the case system.

Minimum requirements include current employment with the Florida Department of Revenue's Child Support Program as a Revenue Specialist I and no lateral transfer in the last 12 months. Telework is eligible after training.

Qualifications

• Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist I.
• Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfers).

Responsibilities

• Responding to requests
• Researching and resolving case issues
• Gathering information to determine next steps
• Assisting customers
• Using a computer system to review and input information

Job description

Florida Department of Revenue’s Child Support Program seeks a dedicated individual for the Child Support Case Processing Specialist role in Sebring, FL. The position processes customer support for child support cases, resolves issues, and inputs data into the case system.

Minimum requirements include current employment with the Florida Department of Revenue's Child Support Program as a Revenue Specialist I and no lateral transfer in the last 12 months. Telework is eligible after training.