Customer-Focused Child Support Case Analyst

Florida; Panama City (FL); Vor Ort; USD 39.000 - 45.000; Vollzeit

Benefits dieser Stelle

Health insurance

Life insurance

Tuition waivers

Paid sick and personal leave

10 paid holidays annually

Retirement savings

Vision and dental insurance

Zusammenfassung

The Florida Department of Revenue’s Child Support Program seeks a Child Support Case Processing Analyst (Revenue Specialist II) in Panama City, FL. The role provides customer support for child support cases, initiates and responds to requests, coordinates with partners, and analyzes case data to determine next steps.

The position offers an annual salary of $38,760.36–$45,004.08, with comprehensive state benefits, a standard 8am–5pm workday, and veteran preferences.

Qualifikationen

• Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
• Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfer).

Aufgaben

• Initiating and responding to requests.
• Coordinating with internal and external partners.
• Researching and resolving case issues.
• Gathering information and analyzing case data to determine next steps.
• Assisting customers.
• Interacting with legal services providers, other states, employers, and other business partners.
• Making decisions based on case information and provided documentation.

Jobbeschreibung

The Florida Department of Revenue’s Child Support Program seeks a Child Support Case Processing Analyst (Revenue Specialist II) in Panama City, FL. The role provides customer support for child support cases, initiates and responds to requests, coordinates with partners, and analyzes case data to determine next steps.

The position offers an annual salary of $38,760.36–$45,004.08, with comprehensive state benefits, a standard 8am–5pm workday, and veteran preferences.