Child Support Case Analyst — Court & Data Insights

Florida; Port Charlotte (FL); On-site; USD 39,000 - 45,000; Full time

Job summary

The Florida Department of Revenue’s Child Support Program in Port Charlotte is seeking a Revenue Specialist II - Child Support Case Processing Analyst to support court sessions, research cases, and resolve issues.

The role emphasizes client service, data analysis, and collaboration with legal services, employers, and state partners. Full-time, standard hours 8am–5pm, with potential for limited telework after training.

Competitive benefits include health and retirement plans.

Qualifications

• Experience processing information using a computer system.
• Experience conducting research and analyzing information to make decisions.
• Experience communicating with others to gather information.

Responsibilities

• Initiating and responding to requests on case files.
• Coordinating with internal and external partners.
• Researching and resolving case issues.
• Gathering information and analyzing case data to determine next steps.
• Assisting customers with inquiries and guidance.
• Preparing for and attending Court as required.
• Interacting with legal services providers, other states, employers, and business partners.
• Making decisions based on case information and provided documentation.

Skills

Computer system experience

Research and analysis

Communication skills

Job description

The Florida Department of Revenue’s Child Support Program in Port Charlotte is seeking a Revenue Specialist II - Child Support Case Processing Analyst to support court sessions, research cases, and resolve issues.

The role emphasizes client service, data analysis, and collaboration with legal services, employers, and state partners. Full-time, standard hours 8am–5pm, with potential for limited telework after training.

Competitive benefits include health and retirement plans.