Remote-Eligible Administrative Assistant II, Liver Center

Beth Israel Lahey Health, Inc.; Boston, Northern (MA, KY); Hybrid; USD 29,000 - 39,000; Full time

Job summary

The Liver Center at Beth Israel Deaconess Medical Center in Boston, MA is seeking an Administrative Assistant II to support clinical and academic activities. The role handles calls, patient check-ins, scheduling, and records management, with a focus on accuracy and patient service.

The position offers a Monday–Friday schedule 8:30am–5pm and the possibility to work remotely up to two days per week after training. Prior admin experience and MS Office skills are preferred.

Qualifications

• 1-3 years related work experience.
• Experience with computer systems including web-based applications and MS Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls; takes accurate messages or directs calls to appropriate person.
• Greets and directs patients, families, visitors and staff.
• Schedules patient appointments using scheduling tools; coordinates ancillary appointments.
• Maintains patient records and handles confidential information.
• Collects co-payments and coordinates billing tickets following established procedures.

Skills

Written Communications

Oral Communications

Customer Service

Team Work

Problem Solving

Education

High School diploma or GED

Associate's degree

Tools

Microsoft Office

Job description

The Liver Center at Beth Israel Deaconess Medical Center in Boston, MA is seeking an Administrative Assistant II to support clinical and academic activities. The role handles calls, patient check-ins, scheduling, and records management, with a focus on accuracy and patient service.

The position offers a Monday–Friday schedule 8:30am–5pm and the possibility to work remotely up to two days per week after training. Prior admin experience and MS Office skills are preferred.