Hematology/Oncology Administrative Assistant II

Beth Israel Lahey Health; Boston (MA); On-site; USD 60,174,000 - 80,977,000; Full time

Job summary

Beth Israel Lahey Health in Boston, MA is seeking an Administrative Assistant II to support the Hematology Oncology Department. This full-time on-site role runs Monday through Friday, 8:30am to 5:00pm, with a potential move to partial remote work in the future.

You will provide administrative support to physicians and staff, schedule patient appointments, update demographics and referrals, assist with billing tasks, and manage calendars while protecting confidentiality.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls, greets patients, and directs inquiries appropriately.
• Updates patient demographics and insurance information; obtains referrals and schedules appointments.
• Prepares patient records and maintains confidentiality; liaises with departments and external customers.
• Handles billing tickets, collects co-payments, and reconciles end-of-day collections.
• Maintains physicians' schedules, types documents, and assists with clinical computer systems.
• Notifies and reminds patients of appointments via letters or calls.
• Obtains authorizations for radiologic exams as needed.
• Participates in special projects and process improvement initiatives.

Skills

Written & verbal communication

Patient scheduling

Teamwork

Education

High School diploma or GED

Associate's degree preferred

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health in Boston, MA is seeking an Administrative Assistant II to support the Hematology Oncology Department. This full-time on-site role runs Monday through Friday, 8:30am to 5:00pm, with a potential move to partial remote work in the future.

You will provide administrative support to physicians and staff, schedule patient appointments, update demographics and referrals, assist with billing tasks, and manage calendars while protecting confidentiality.