Remote Eligibility Advisor I – Social Services

FALL CREEK FARM & NURSERY; Corpus Christi (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

100% paid health insurance

Pension plan

Generous time off

Career advancement

Job summary

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I to determine financial eligibility for SNAP, TANF, Medicaid, and other programs. The role involves interviewing applicants, data entry, and applying policy regulations.

Telework is eligible, with a standard full-time schedule in Corpus Christi, TX. Ideal candidates will have a high school diploma or GED, related customer service experience, and the ability to learn complex rules.

Qualifications

• High school diploma or GED required; college hours preferred as described.
• Substantial customer service experience is implied by the role.
• Ability to learn policy regulations and apply them accurately.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance.
• Enter data into eligibility systems and compute benefits.
• Process work per state and federal regulations and timelines.
• Work overtime or weekends when required.

Skills

Communication skills

Multitasking

Policy regulation interpretation

Time management

Team collaboration

Education

High School Diploma or GED

60 college hours preferred

90 quarter hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I to determine financial eligibility for SNAP, TANF, Medicaid, and other programs. The role involves interviewing applicants, data entry, and applying policy regulations.

Telework is eligible, with a standard full-time schedule in Corpus Christi, TX. Ideal candidates will have a high school diploma or GED, related customer service experience, and the ability to learn complex rules.